Privacy Policy

1. Who we are. This website is run by Alejandro Muguercia, Broker Associate, Ace Realty & Associates, 2503 Del Prado Blvd S, Suite 510, Cape Coral, FL 33904. "We" and "us" mean Alejandro and Ace Realty & Associates. Questions: (239) 223-2603 or ale@alejandromuguercia.com.

2. What you give us.

• Name, email, mobile number and preferred language
• Saved searches, saved homes and alert settings
• Messages you send us and requests for showings, home values or calls
• A property address, if you ask what your home is worth
• Your text and call consent: the wording you agreed to, when, and from which page

3. What we collect automatically.

• Pages and listings you view, searches you run, and buttons you tap
• Device, browser, IP address and approximate location (city level)
• Cookies and similar tools (section 7)

4. AI search. The site does not use an AI search tool yet. The search box sends what you type to Alejandro, who reads it himself. If we add AI search, we will update this policy first and name the provider here.

5. How we use it.

• To answer you and run your account
• To send the listing alerts, texts, calls and emails you agreed to
• To show estimates like the all-in monthly cost
• To improve the website and fix problems
• To meet our legal, fair housing, brokerage and MLS duties, and to prevent fraud

6. Who we share it with. We do not sell your personal information.

• Ace Realty & Associates, Alejandro's brokerage, which supervises his work and keeps required records
• Service providers that run the site for us: website hosting (Vercel) and our database (Supabase). Map search pages use Florida Gulf Coast Multiple Listing Service (through Matrix) and map tiles from OpenFreeMap, which receive the requests your browser makes to them. We will update this list before we add other providers, such as automated texting, email or analytics. Providers may use your information only to provide their service to us.
• People you ask us to connect you with, such as a lender, inspector or insurance agent, only with your OK
• Authorities, when the law requires it or to protect someone's safety or rights
• A new owner, if the business is sold or transferred, under this same policy

Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and text consent are never sold or shared with anyone for their marketing. This rule overrides everything else in this policy.

7. Cookies and analytics. We use only the cookies the site needs to work. We do not use analytics tools or advertising pixels today; if we add them, we will list them here first with a way to opt out. The MLS map search is provided by the MLS and may set its own cookies. You can block or delete cookies in your browser.

8. Your choices.

• Texts: reply STOP to any message
• Email: use the unsubscribe link in any email
• Account: update or delete it in your settings, or ask us
• A copy of your information, or deletion of it: email or call us. We answer within 30 days. We may keep what the law or brokerage record rules require.

9. How long we keep it. Search requests and contact details: 3 years after our last contact with you, or until you ask us to delete them. Consent records and messages: 5 years. Brokerage transaction records: as long as Florida real estate rules require.

10. Security. We use encryption in transit, access limits and trusted providers. No website is perfectly secure. If a breach affects you, we will tell you as the law requires.

11. Children. This site is for adults. We do not knowingly collect information from children under 13. Text alerts are for people 18 and older.

12. Other websites. Links to the MLS, county sites, lenders and others follow those sites' own privacy policies.

13. Listing data. Property listings come from Florida Gulf Coast Multiple Listing Service through IDX. They are about properties, not about you.

14. Changes. We may update this policy. The date at the top shows the latest version. Big changes will be posted on the site before they take effect.

15. Contact. Alejandro Muguercia, Ace Realty & Associates, 2503 Del Prado Blvd S, Suite 510, Cape Coral, FL 33904 · (239) 223-2603 · ale@alejandromuguercia.com